FAQ
  • Halal Certification Registration
  • What is Halal Certificate ?

    Halal certificate is a written fatwa issued by MUI for products that have been declared halal after going through the registration process, audit and meeting of the MUI Fatwa Commission.

    What is LPPOM MUI ?

    LPPOM MUI is Assessment Institution of Food, Drugs and Cosmetics Majelis Ulama Indonesia which is an independent institution under the MUI whose task is to carry out halal certification processes starting from registration, document collection, audit until making report before determinded of the halal status of materials by the Fatwa Commission.

    What are the products that can be halal certified by MUI ?

    Products that can be issued halal certificates by MUI include food products, medicines, cosmetics, use goods (chemicals, soap, detergents, leather, water filters, etc.), etc.

    How to identifying the product category that I will register for halal certification ?

    To identify product categories, the company can see the LPPOM MUI Director’s Decree Letter About The Provisions of Grouping SH MUI Products at the following link :
    The Provisions of Grouping SH MUI Products.pdf

    What is the procedure of MUI halal certification ?

    The company must prepare documents related to the Halal Assurance System and implementing, evaluating (internal audit) and doing corrective actions if there are weaknesses related to the Halal Assurance System. After the process was did, the company can register for halal certification. For more detailed procedures can be seen on the website link :Halal Certification Procedure
    Valid for all companies that submit applications at Cerol system.

    How to register my product to be certified halal ?

    Registration of halal products can be done at the LPPOM MUI Head Office or LPPOM MUI Province. The requirements of registration at LPPOM MUI Province among others are the company produce products in one area and marketed in certain regions (not national scale). If the product has been produced and marketed nationally, then the company must register at LPPOM MUI Head Office.

    Registration to LPPOM MUI Province can be done in each province. The list of addresses and contact numbers of LPPOM MUI Province can be seen at the LPPOM MUI website www.halalmui.org. Registration to the LPPOM MUI Head Office can be done online at www.e-lppommui.org.

    What is requirements of Halal Assurance System ?

    To find out the requirements of the Halal Assurance System can be obtained through training held by LPPOM MUI. The training schedule can be accessed at www.halalmui.org.

    How long process of halal certification Head Office MUI ?

    To get MUI halal certificate takes time 75 calendar days since the complete registration at Cerol system. For companies located abroad approximately takes time 90 days apply for 1 type of product and 1 factory.

    This is the following of the approximate time of the certification process (domestic) :

    1. The process of completing upload until pre-audit : 20 days (including the akad approval process).
    2. The process of completing pre-audit until audit : 15 days.
    3. Audit process until fatwa commission meeting : 15 days.
    4. The process of fatwa commission meeting until the issuance of halal certificates : 25 days.
    5. Certification time total : 75 days.

    The approximate length of the certification process above applies with term :

    1. On pre-audit process there is no incongruity or there is a incongruity but improvements are made from the company within maximum 7 days after pre-audit is conducted.
    2. Akad payment (click "paid" button on the "contract payment" menu) is done maximum 7 days after the Treasurer of LPPOM MUI uploaded akad at Cerol system.
    3. On audit process there is no incongruity or there is incongruity but improvements are made from the company within maximum 7 days after audit
    4. The company confirms audit date within maximum 5 days after the company is declared ready to be audit and execution of audit 10 days after confirmation date.
    5. The number of production facilities that must be audited is only one or if more than one then is audited on the same day. Production facilities can include factories, headquarters, pre-production facilities, warehouses, outlets, and kitchens.

    How long does the validity period halal certificate ?

    MUI halal certificate is valid for 2 years and must be re-certified (extension) approximately 3 months before the expiry date.

    Does MUI Halal Certification is charged cost, if yes, how much the cost of halal certification ?

    Yes, it’s charged cost. To find out the estimated cost of halal certification can be asked to the treasurer of LPPOMMUI via email bendaharalppom@halalmui.org by informing the type, number, and location the production of product.

    What is the payment account number of halal certification process ?

    The payment account number information can be seen on the email notification that sent to the company email, after done the registration on the Cerol system.

    How to get permission of the inclusion of MUI Halal Logo for retail products ?

    1. We inform that the regulation of the inclusion of the halal logo is the authority of BPOM RI (specifically food retail products). We only provide advice on the inclusion of the halal logo, where the halal logo that used is the official halal logo of MUI and includes the halal certificate number under the halal logo. Regarding color, we do not have specific provisions, as long as we do not eliminate or change the original form of the MUI halal logo.
    2. To get permission of the inclusion of a halal logo can be submitted to BPOM RI by attaching a halal certificate for the product which will be included on it packaging.
    3. While provisions of the inclusion of halal label MUI for products circulating outside Indonesia, then that is depends on the label regulation of food on its country export destination.

    How to publish a halal logo on an import product who already has a halal certificate from originated halal institution the product that imported?

    Based on regulations from the government (BPOM RI), for retail products that will publish a halal logo are only permitted to use the MUI halal logo. For non-retail products may publish a halal logo from the origin country.

    What is the procedure for extending halal certificates?

    1. The halal certificate procedure is the same as the registration that ever been process before at the Cerol system. This is the following of the provisions registration of halal certification according to the type of registration :
      New, Development, Renewal.
    2. Creating an account at the Cerol application to get a username and password, no need to create a new account, just using the login data that ever been created.
    3. Make "New" Registration - Make "Dev" Registration - Make "ReNew" Registration.
    4. Pay Registration.
    5. Upload data :
      • Data uploaded is all data for products that will registered on certification process.
      • Data uploaded is only data for development product, for data that ever been inputted, it does not need to be re-inputted.
      • Data uploaded is all product renewal data (including if there are products and raw materials that new). Data that ever been inputted will appeared back, so the company only needs to update the data and / or add data that has never been inputted at the Cerol application (if there are new additional for materials / products / facilities).
      • Onsite Audit - Onsite / Ondesk Audit - Onsite / Ondesk Audit.
      • Fatwa.

  • Raw Material Documents
  • Does every raw material used for products that will be registered for halal certification must be equipped with halal certificates ?

    No. Raw materials other than animal derivatives material (except marine animals), flavor, fragrance, seasoning and vitamin premix can be supplemented with other supporting documents such as specifications, process diagram flow, questionnaires, and other supporting documents that explain the origin of the material. Moreover, the raw materials that enter the List of Non-Critical Raw Materials do not need to attach supporting documents for the material. A list of Non-Critical Raw Materials can be found on the website www.halalmui.org.

    Does halal certificate documents from foreign institutions can be used as raw materials support documents ?

    Yes, halal certificate documents from abroad can be used but only those issued by halal institutions recognized by the MUI. Please check the receiving requirement of halal certificates as a supported of halal and the List of Halal Certification Institutions (LSH) that recognized by MUI at www.halalmui.org. If it does not listed in the list of halal institutions that recognized by the MUI, companies can submit approval for new materials by attaching supporting documents another materials (flowcharts process, specifications, etc.). However, other documents do not apply to derivatives raw materials / flavor / fragrance (these materials must include halal certificates).

    What about the status of raw materials that have documents from LSH that have been expired from MUI ?

    For your information, LSH also has a validity period of recognition certificate from MUI which is renewed once every 2 years. Halal certificates issued by halal institutions whose certificates have been expired can still be used as supporting documents of material (both new and existing materials) as long as the halal certificate is still valid and materials are produced before the validity period of the halal certificate expires. However, if the halal certificate is issued after LSH expires, then SH document cannot be used unless validity period of LSH has been renewed by MUI.

    How to register the new raw material that will be used for products that have been certified halal ?

    The new raw material that will be used for products that have been certified halal must be registered for the request of approval used of new raw materials, for all material consultations is done through Cerol on the "Raw Material Approval Inquiry" menu. The procedure of submited for permission to use new raw materials can be seen in the following user manual at the following link :
    Cerol Manual Guide for Companies.pdf

    What if the raw material that submitted before has not been approved by LPPOM MUI ?

    If materials is still not approved, then the company can submitted again the request at the same menu and will get a new permit letter number.

    Does the new raw material that submitted through Cerol at the "Inquiry Material Approval" menu will entry into the list of materials registered at Cerol ?

    The new raw material that have been approved previously at the "Inquiry Material Approval" menu is not automatically entry into the list of material on the "Registered Material" menu, so the company needs to make a new list of raw materials and add it into Cerol when registration renewal of halal certificates.

    Do I have to register new raw materials for trial products (which are not yet halal certified) ?

    Trial raw materials / that used on products that have not been registered with halal certification do not need to get LPPOM MUI approval including for production scale trials. The company just need to ensures that the materials are pork free (if using production facilities used for products that are halal certified). The new raw material can be registered at the same time when do registration of new products at registration for development and extension (if it will be certified halal).

  • Submission Halal Certification Process Reference Letter
  • In the certification process, does the company can get an reference letter of process ?

    The company can request a reference letter in process of halal certification. Reference Letter in Process-SKP (for new applications), Reference Letter Process of Extension-SKPP (for applications of extention) or Reference Letter of Halal-SKH (for products that have passed fatwa). For request a reference letter of process can be done through Cerol at the "Inquiry SK" menu.

    Why aren’t all products that was registered not listed in SKP / SKPP ?

    Cause :

    1. Products that are not listed encounter naming changes. The differences of products name between that listed at the halal certificate and with those submitted at this time makes the system not recognize those products as existing products. To show up those products, please adjust the products naming to those listed at the halal certificate.
    2. Product of development, can be submitted at SKP menu.
    3. Contains symbols that are not allowed in the Cerol system.

  • FAQ About The Used of Cerol Application
  • How to add product or raw materials data if have pre-audit / based on suggestions from the Auditor ?

    Data adding can be done through the "Upload Halal Document" menu, then click "Next" until show up The List of Product / Materials (click as needed), how to add material is the same as uploading materials at the beginning process of upload data.

    How to upload the proof of payment if the company has a registration number more than one ?

    Access "Halal Registration" menu, then click "Default" on the registration number that will be accessed, then access "Payment" menu and upload the proof of payment. Do the same action for the other registration numbers.

    What if I forget my username and password ?

    If you forget your username, the company can send an e-mail using an official office email / official letter using company letterhead, with an email / letter subject : "Request of Information of Username / Password at The Cerol System", be accompanied with the company’s identity.

    What should I do when I access The Cerol Application on the first time ?

    Read and understand The User Manual of Cerol SS-23000 and prepare all required documents, including SJH implementation, The Cerol Manual Guide can be downloaded on the following link :
    Cerol Manual Guide

    What is HAS (SJH) ? How to make it, is there HAS (SJH) Form in the MUI ?

    HAS (SJH) is abbreviation of Halal Assurance System, it has definition integrated management system that was arranged, implemented and maintained to regulate materials, production processes, products, HR and procedures in order to maintain the continuity of the halal production process that appropriate with the requirements of LPPOM MUI. The recommend to make it is representatives from the company take a part to follow external training held scheduled by LPPOMMUI. SJH Training Information can be seen at the following link :
    SJH Training Information

    Why the name of products that has halal certified do not appear at product search menu MUI website ?

    This is because when conducting the halal certification process, the choice of publication at the product status is not chosen by the company, so that cause the product name not appearing at the website www.halalmui.org.

    What if there is no choice of product group that appropriate to choose at The Cerol Application ?

    The company can choose "Others", or can contact Cerol Services via email at services@halalmui.org or phone 0251 8358748.

    Does The Cerol username and password valid forever ?

    Yes, valid forever.

    If the company has a different product group, does its need to have different username and password ?

    No need, because the username and password are valid for one company name, if the product group is different, then the company only needs to make registration that adjusted with the number of product groups owned by the company. One registration number is valid for one halal certificate number / product group and valid to many factories.

    Why can’t login?

    The company forgets the password / username. Please contact services via email at services@halalmui.org.

    When do login, there is dialog box that contains "You have more than one active registration, please select default registration number!!!", what does it mean ?

    This is because the company has a registration number more than one, then the thing that should do next is click "OK". If not click "OK" then the company cannot enter the Cerol system. The meaning of the dialog box is the company must select the registration number that will be processed, by click "Set Default" on Halal Registration menu.

    Does the sign up data that has been input on the first time at the Cerol system can be revised ?

    Yes it can, the company can revise the sign up data only for PIC information data and contact person data, while for changes company names data, please contact services via email.

    How to do registration payment if have more than one registration number ?

    Payment can be made at once for all registration owned by company, but for the confirmation at the Cerol Application it is done on each one registration number.

    Why the company cannot upload data even though the company has made a registration payment and uploaded the proof of payment ?

    Please send the proof of transfer, company name information, and the registration number that has been registered at the Cerol system to email bendaharalppom@halalmui.org.

    What data / documents are needed for the halal certification process ?

    Upload documents that are relevant to the halal certification process, manufactory data, product data, materials data used for products that will be certified halal, matrix products vs. materials for products that submitted for halal certification, filling of HAS (SJH) Questionaire, and HAS (SJH) implementation documents.

    What if the company will do registration again, even though the previous registration is still in process, so that when filling "Old RegNo" column does not refers to the last registration ?

    It is recommended that the previous registration process be completed first, so that the data at the Cerol Application database can properly recorded.

    How to revise the product name, if the certification process has been entered fatwa / halal certificate has been issued ?

    Please submit changes according to what company need at email auditinglppom@halalmui.org. If the revision approval has been obtained, it will be carried out in the cerol application and hard copy of halal certificate.

    How to upload the same product for a different factory ?

    When filled the product name, do it repeatedly according to the factory owned by the company.

    How to upload documents if more than one file ?

    Documents that more than one file can be compressed into a ZIP or RAR file, after that the compress results file can be uploaded.

    Does audit can be conducted, if the akad has been paid ?

    Audit can be conducted if the following conditions are fulfilled :

    1. Akad fee has been paid.
    2. Registration has been pass pre audit.

    How to edit / delete / add products, raw materials or other data ?

    1. Before edit / delete / add products, the company should report those data changing to the auditing field by sending an email of data changing to auditinglppom@halalmui.org, after get approval from the related field, the company can edit / delete / add products according to what the company needs.
    2. The changing of product can be done through Upload Halal Document menu then click Next until show up List of Product menu. Next, at the bottom left, there is a "List of Products" menu, click those menu and the table will show up at its bellow. At those table, there are action menu namely "Edit" and "Delete" at rightest column", click "Edit" button then click "Type" and choose the product type.
    3. To acces "Delete" menu can be done same as like access "Edit" menu. Click "Delete" button to delete product.
    4. Ways of add products can be done same as like add products when do registration.

    How to import products document and raw materials document that its type file .csv ?

    1. Make sure the format matches with the template at Cerol Application.
    2. Does not contain symbols that are not allowed at the Cerol application (at The Cerol Manual Guide has been described).
    3. Make sure that the file has type file .csv extension.
    4. Before being uploaded to Cerol Application, the csv file is opened first using Notepad Application, make sure for the format of separator symbol uses a comma (,) at Notepad Application, if appropriate then the file can be uploaded to the Cerol Application.

    What should be done after complete upload data / audit ?

    The company can monitor the halal certification process on the menu that ends with word "Monitoring" at The Cerol Application. If an audit has been conducted, to check the audit record at "Type of Process" selection column, choose "Audit", then click "Search".

    What to do if the dialog box contains messages "You no have active registration ......" appears?

    1. Click "OK", after that you can do the activities that needed at the Cerol system.
    2. The message explained that the company did not have a registration that was being processed in the Cerol system.
    3. If you want to check the registration that has been done processed, then the company can check at the following menu :
      • Download Certificate : to view / download certificates that have been done processed.
      • Registered Material : to view the material that has been inputted, and to update data.
      • Regular Report : for periodic report.
      • Inquiry Material Approval : to add new raw material.
      • etc.

    How to submitted for a request of reference letter of process ?

    For the reference letter can be submitted at the Cerol system through "Inquiry SK" menu. Choose the category of letter based on company needs and also choose the language that will use at the letter. Then, choose the registration number related to the submission of the letter to be made. The procedure for the submission a reference letter can be seen at the new Cerol User Manual at the following link :
    Cerol Manual Guide

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